Troubleshooting
Resolve common issues with projects, credits, generation, previews, and exports.
Troubleshooting
Resolve common issues with projects, credits, generation, previews, and exports.
Common Issues
Project creation blocked
- You've reached your plan's project limit
- Upgrade to Starter or Pro or delete unused projects
Insufficient credits
- You've used your daily/monthly allowance
- Wait for daily reset (midnight UTC) or upgrade your plan
Generation failed
- Try regenerating; simplify your request; check internet connection
Web App Builder not previewing
- Refresh page; check browser console; try another browser (Chrome recommended)
Presentation won't export
- Ensure all content is loaded; try exporting one slide at a time; check file size limits
Getting Help
- Documentation: This guide, in-app tooltips, FAQ
- Support: Email support@sparkbuilt.dev, Discord community, feature requests via Founder Tools
- Feedback: Use the feedback widget (bottom right); vote on feature requests; submit bug reports